🔒 GlitchBusters IT – Privacy Policy for SMS Communications

Effective Date: [Insert Date]

GlitchBusters IT (“GlitchBusters,” “we,” “us,” or “our”) values your privacy. This Privacy Policy describes how we collect, use, and protect your information when you interact with us through SMS text messaging.

1. Information We Collect

When you opt in to receive SMS messages, we may collect:

  • Your mobile phone number

  • Your name (if provided)

  • Service and scheduling preferences

  • Communication history related to our IT services

2. How We Use Your Information

We use your information to:

  • Send appointment reminders, scheduling updates, and service notifications

  • Provide important IT/security alerts

  • Respond to customer care inquiries

  • Send occasional promotional offers (only if you have opted in to receive them)

3. Sharing of Information

We do not sell, rent, or share your phone number or SMS data with third parties for marketing purposes.
Your information may only be shared with trusted service providers who assist us in delivering our IT and communication services, and only as necessary.

4. Opt-Out

You may opt out of SMS communications at any time by replying STOP to a message, or by contacting us through our web form.

5. Data Security

We implement reasonable technical, administrative, and physical safeguards to protect your information from unauthorized access, use, or disclosure.

6. Your Rights

You have the right to access, correct, or delete your personal information. To exercise these rights, contact us through our web form.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new effective date.

8. Contact Information

If you have questions about this Privacy Policy, please contact us through our web form.