Technology Archives - Page 3 of 4

The Role of Technology in Businesses in 2023

glitchbusters on April 25, 2023

Technology has always played a key role in businesses across different industries in 2023. But recently, this role has grown even more because IT is used more and more in businesses around the world. To draw more customers and stay ahead of the competition, you should understand all the changes and use them to your advantage.

Technology Trends in Businesses to Look Out for in 2023

Many trends in technology are useful in growing businesses in 2023, as discussed in our first blog this month, 8 Ways Technology Will Grow Your Business in 2023. You don’t need to use all of them – just take your pick depending on your industry and the nature of your business. There are some kinds of technology, however, that can add value to just about every industry, like the following:

Artificial Intelligence

Commonly used today for online shopping, digital assistants, and fraud prevention, AI can make your operations faster and more efficient while freeing up a lot of time and other resources for your business.

Cloud Computing

Cloud-based solutions virtually take away the boundaries to how you operate your business. It gives you access to software, infrastructure, and other resources you could only dream of before.

Automation

So many processes that used to be done manually are now automated through technology in businesses, especially in 2023. This transition speeds up operations, reduces the risk of human error, and makes for a much better customer experience.

Internet of Things

Now that software, sensors, and other things can connect almost everything, we are living in the age of connectivity. The IoT provides many ways for businesses to save time and increase efficiency, but it also opens up new security risks, so we must exercise due caution.

Vendor Management Technology in Businesses in 2023

Working with vendors is a more complicated task than many assume. To reduce risks, you need to keep costs low and get the most out of your vendors. With the aid of a good VMS, all this is possible without breaking a sweat.

The Importance of Cybersecurity Technology in Businesses in 2023

As technology in businesses advances in 2023, so does the risk of online threats. For this reason, it is more important than ever to protect your business with a dependable cybersecurity solution.

As we talked about in our blog post on week 2, Top 8 Technology Trends and How They Impact Cybersecurity, each current technology trend has its own impact on cybersecurity. Some are good, and some are not so good. You can read more about it by checking out our blog here.

Perks of Working with a Managed Service Provider

Changing your IT provider — Tired Caucasian bearded 40s middle-aged businessman employee man typing laptop feels failure upset with loss of information online error stressed looking at the computer screen suffering from headache pressure. High-quality photo

Staying updated on all the changes in technology in businesses can be tiresome in 2023. Typically, business owners would not have the time to do it themselves. But there is a way to enjoy the benefits of technology for your business—by partnering with a managed services provider.

If you currently already have an IT provider but are not always happy about the service you are getting, it might be time to make a change. Changing your MSP is a bold move that must not be taken lightly. In our week 3 blog entitled When Is It Time to Change Your IT Provider? we list some signs that tell you to find a new provider.

A reliable MSP can give you all that IT offers and make it work for your business, just like we do at Our Company. We can provide everything from simple IT consultation to business automation, vendor management, cybersecurity, and anything technology-related that can help grow your business.

One of our areas of expertise is vendor management. This is quite an underrated aspect of business that needs more attention as it deals with crucial business expenses that impact growth. Click here for more about our vendor management services and how they can benefit your business.

8 Top Technology Trends for Cybersecurity

glitchbusters on April 11, 2023

Cybersecurity is vital for protecting corporate and personal data from hackers and other cybercriminals. A single breach can cause massive amounts of data and financial loss. It can ultimately lead to the complete downfall of a company and even the destruction of lives. Fortunately, the top technology trends for cybersecurity of recent years provide us with multiple ways to boost cybersecurity. You just need to know which areas you should focus on to guard your business against cyber threats.

Artificial Intelligence

Artificial intelligence, or AI, plays a vital role in improving cybersecurity. The most prominent use is in threat detection. A platform that uses AI can instantly pinpoint incoming threats and thwart most attacks. Likewise, the same platform can start the corresponding response, like setting off security procedures. This is considered one of the top technology trends for cybersecurity.

Technology Trends for Cybersecurity: Cloud-Based Solutions

Most companies have migrated to the cloud for better business efficiency and growth. Several cloud-based solutions are used to improve detection to protect all cloud-based data, apps, and infrastructure. CASB, SAST, CIEM, CWWP, CSPM, and SASE are popular options available today.

Cybersecurity Solutions

Cybersecurity solutions have evolved in response to changing tech trends. For instance, the top technology trends in 2023 involve cloud computing and mobile devices. So, to stay safe in these situations, you need to focus your cybersecurity efforts in the right places.

Internet of Things

Another area leading technology trends today is the Internet of Things. As the IoT grows, with more devices, machines, and even animals or people now interconnected through the Internet, the risk of hacking and data breaches expands into an entirely new area. Investing in IoT cybersecurity is a smart move for keeping your business safe, but to date, there is still a large amount of risk involved, so we advise users to be extra careful.

Technology Trends for Cybersecurity: Automation

Time is of the essence in dealing with cybersecurity challenges. You can’t waste a second before acting because that second can cost you more damage than you can fathom. With security automation, threats like malware, phishing, and others are easily detected. The system can also execute the response immediately, thus minimizing potential damage.

Vendor Management

Online threats come from all directions, even from business dealings with suppliers. Not that your vendor would purposely infiltrate your data, but there is no shortage of 3rd- or 4th party entities that would take advantage of such transactions to instigate their own cyberattack. For these kinds of problems to happen less often, a safe way to manage vendors should include a thorough risk assessment for each one.

Renewable Energy

The increased usage of renewable energy is good for the environment. But on the downside, switching to renewable energy also creates new cybersecurity risks. That’s why a relatively new area of technology known as “solar cybersecurity” had to be created. There are still a lot of vulnerabilities that need to be addressed, and IT experts around the world are currently working on them.

Technology Trends for Cybersecurity: Quantum Computing

Quantum computing could lead to major leaps forward in AI, medical research, and a lot of other fields. But quantum computers will be so powerful that they will get around the current encryption methods. For our own safety, we should update our cybersecurity systems before quantum computers finally arrive and hackers get their hands on them.

The top technology trends of 2023 bring with them both improvements and new risks in terms of cybersecurity. The key to staying protected is always being aware, and partnering with a trusty managed services provider who can help you stay two steps ahead of hackers. That is what we do here.

Click here to learn more about how we use technology to manage your vendors. Or call us today to schedule a free consultation!

IT Compliance and Why It Is Important for Your Business

glitchbusters on March 24, 2023

In running a business, there are a lot of important matters that need to be taken care of. Even if they are not really in line with the core competencies of the business. One such matter is IT compliance. In the last few weeks, we have been talking about compliance and how it is important to your business.

What Is IT Compliance?

One of our recent blogs gives a brief but enlightening overview of what IT compliance is all about. In a nutshell, it is the process of complying with the rules, regulations and requirements set by a third party, which aim to reduce the risk for your organization and allow you to operate within the location or industry under their jurisdiction.

How Is IT Compliance Different from IT Security?

IT security is another term that we are all familiar with, especially these days when online fraud, data breaches and other kinds of cyberattacks are so prevalent. In another recent blog, we list the differences between IT security and compliance, and also how they are similar in some ways.

The Similarities

IT Compliance and security can be quite confusing to a lot of people, with many mistakenly thinking that they are the same concept. This is understandable as both do have to do with the protection of your organization amidst the threat-filled online environment. That is, both reduce the risk for your business and let you operate more smoothly.

Also, both compliance and security are vital for gaining and maintaining the trust of your clients. By showing that your system is secure and fully compliant with all industry and legal standards, you can attract customers and build a positive reputation much more easily.

The Differences

One of the primary differences between IT compliance and IT security is that the former is only to fulfill the requirements set by a third party, while the latter is done for the actual protection of one’s business or company. As such, IT security usually involves much more stringent safety measures and protocols that aim to keep your system as safe as possible.

Another difference is that IT security is an ongoing process that needs to be maintained 24/7 while compliance is done as soon as the requesting party is satisfied. The requirements for compliance remain more or less the same for a very long time, while security needs can change very often as it needs to address the continually evolving strategies used by hackers day in and day out.

Why Compliance Should Be a Team Effort

Compliance is considered by many as routine work that only requires the minimum requirements set by a third party. With that only one individual is working on compliance for the company. But compliance is actually a much more significant and much larger task than that. In yet another blog, we discuss the reasons why compliance should be a team effort for any organization.

Among these reasons is that there are plenty of discussions that need to take place before full compliance is complete. Some of the most crucial issues to talk about our email encryption, data encryption, firewalls, backups, data availability, and storage. If you don’t work on these matters, it can lead to fines and penalties for your company. Worse, it could leave gaps in your security system that hackers can easily get through.

We have a 10-step guideline that you can follow if you think there is a hacker in this infographic.

But of course, we don’t want things to go that far. To minimize the risk of that happening, you need to put due effort into compliance. It won’t be practical or wise to expect just one person to complete this sensitive work. We highly recommend delegating the work to a team of experts who can guarantee that all requirements are complete. This will let your organization be fully compliant in no time at all.

To find out more about how we can help, just call us today and we will schedule a free consultation!

What Is IT Compliance?

glitchbusters on March 6, 2023

The term IT compliance is frequently heard these days in relation to running an organization and making sure that they keep within the regulations of a third party or a specific client. It is essentially a process that companies go through in order to keep within these predetermined guidelines or boundaries. The main goal of IT compliance is to satisfy the minimum requirements when it comes to security implementation and risk reduction.

IT Compliance versus IT Security

There is a blurry line between IT compliance and IT security, with many people confusing one for the other. While both aim to ensure the security of a company or organization in the digital environment, the level of commitment involved can be very different.

With IT security, the implementing body will go to great lengths to keep the assets of the organization as protected as can be. They will utilize the most cutting-edge technology solutions to safeguard against any and all possible online threats known to man. In other words, IT security aims to follow best practices for the protection of the system or network.

IT compliance, on the other hand, simply aims to satisfy the minimum requirements of a third party, like the government or a contracting agent. Such third parties might have their own set of regulations that a company will have to fulfill in order to continue with operations. Such fulfillment of these regulations is what IT compliance is all about.

The Importance of IT Compliance in Cybersecurity

Although it does not necessarily guarantee that your company will be completely safe from online mishaps, IT compliance is a must. For starters, you won’t be able to continue operating if you fail to comply with even one small regulation.

Much more importantly, complying with IT rules and guidelines greatly reduces the risk that you face online. Of course, it is the third party that determines the standards of risk reduction. If you feel that the security procedures that they require are not enough to completely protect you online, you are free to implement even more advanced security measures that meet your needs.

In many cases, though, the simple act of IT compliance will already put you in a much safer place. In your own company, you can create your own compliance program that will effectively manage online risks and avert online attacks that could potentially lead to a dangerous data breach.

How a Managed Services Provider Can Help

Many companies, particularly those that are not directly operating in the IT industry, are not well-versed when it comes to IT compliance and such matters. In this case, the best move would be to partner with a reliable managed services provider that can take care of all the hard work and technical stuff for you.

We will guarantee that you comply with all the IT requirements that apply to your industry, region, or whatnot. We can also design and implement your own IT compliance program to further protect you from online dangers. Furthermore, we will train your employees on the best practices for ensuring IT compliance and protecting your network and data.

If, however, you feel that you have already been hacked, we have provided a free 10-step guide on what you should do to quickly remediate and be on the fastest road to recovery.

Many companies tend to be lax when it comes to IT compliance, only to learn their lesson after becoming victim to a data breach, by which it would be too late. Don’t wait for this to happen to your organization. Give us a call, and let us take care of your IT compliance requirements today and give you the best cybersecurity solutions so you can continue running your business in peace without having to worry about online threats.

February Recap: Personal Identifiable Information (PII) In Data Security

glitchbusters on February 27, 2023

This month, we focused on a variety of topics regarding personal identifiable information (PII). PII includes an individual’s name, address, phone number, and medical history. In this digital age, PII is increasingly being stolen from unsuspecting individuals and organizations alike. PII allows cybercriminals to easily access financial accounts, and commit identity theft, and other crimes.

You can never really underestimate these hackers and the havoc they can wreak. Just to give you an idea, take a look at some of our latest blogs about PII.

Week 1: Top Data Breaches in 2022

In one of our recent blogs, we enumerate the top 10 data breaches in 2022 so far. These data breaches have resulted in millions of dollars worth of losses and have affected millions of unsuspecting individuals.

Data Breaches to Steal Money

Cryptocurrency websites have been attacked, with about $33 million stolen from Crypto.com in January and $625 million from Ronin Crypto, also within the first quarter of the year. Microsoft and Twitter have also been victims of massive attacks, which they are fortunately able to catch shortly.

Data Breaches to Steal Personal Identifiable Information

Other massive data breaches in the year have involved stolen credit card information sold on the dark web, insurance, and healthcare records stolen from the Australian healthcare and insurance company called Medibank, and data on missing persons stolen from Red Cross.

How Data Breaches Happen

The hacker used someone’s personal information to break into the company’s highly protected network, causing these data breaches.

Week 2: Understanding Personal Identifiable Information

Personal identifiable information or PII refers to any data or detail that can be used to unequivocally identify an individual. Some of the more popularly used PII are a person’s full name, social security number, and biometrics. We talk more about PII in another of our recent blogs.

Because of the power that these bits of information wield, hackers aim to collect them by whatever means necessary. Once they get their hands on this critical data, they will be able to easily gain access to restricted areas of companies, both online and offline.

Securing Information with a Data Privacy Framework

The importance of personal identifiable information is very clear. With this in mind, it is just as important to keep this data as safe as possible. One of the best ways to ensure this is to use a reliable data privacy framework.

There are many existing ones that you can use but for the highest level of protection, it is best that you have your own framework, designed and built specifically for your company. With such a security solution in place, you can be more at ease knowing that you are better protected against potential intruders.

Week 3: Protecting Your Personal Identifiable Information

In week three, we talk about specific things you can do to protect your personal identifiable information. Because no matter how much you trust your data privacy strategy, you should still take all the steps you can to be ahead of hackers at all times. Our guide lists some effective ways to protect your PII both online and offline. Read the full blog here.

Recovering from Getting Hacked

So, you have been very careful and you have done everything that you are supposed to do to keep your PII safe. But despite all this, it is still possible for some really ingenious hackers to get into your system. In case that happens, here is our Free Breach Infographic that tells you how to quickly recover from whatever damage has been done. Want to learn more about PII and how to keep your data safe? Call us today and let’s have a talk!

A Guide to Protecting Your PII

glitchbusters on February 20, 2023

PII is short for Personal Identifiable Information, which refers to any data that can identify a specific person. A hacker can exploit your PII to gain access to restricted areas, make unapproved purchases under your name, or even steal your identity entirely. To keep these incidents from happening, you must know about protecting your personally identifiable information. This is a practice that you must do both online and offline.

Physical Ways of Protecting Your PII

Although we now do most of our business online, there is still a lot of tangible data that hackers can get their hands on if you are not careful. Mail, account statements, and utility bills all have PII like your name, full address, and account numbers on them. Thus, you need to keep these documents safe from data thieves.

Secure Storage

One of the crucial steps in protecting your personal identifiable information is the safe storage of your documents. You can start by having a lock on your mailbox, which is a must. You can also use a secure PO Box where only you can access your mail. It is also advisable to keep your important documents in a fireproof safe at home instead of carrying them around in your purse.

Scrutinize Your Mail

When you get bills or account statements, go through them carefully and check for items you might not recognize. Even better, check your financial statements online regularly instead of waiting for the paper bill. Mail is notorious for including your PII, and is why mail theft is so common.

Use a Shredder

Never throw away bank statements or any financial documents, even if you don’t need them anymore. Hackers are not beneath the practice of dumpster diving, trying to recover any data that can help them do their dirty work. Invest in a personal shredder that you can use to dispose of sensitive documents.

Digital Ways of Protecting Your PII

It is now much easier for hackers to get access to people’s data because almost everything is online. Be very careful when traversing the web to keep your PII safe.

Choose Strong Passwords

Good passwords are hard to figure out because they use a combination of letters, numbers, and other special characters. Change your passwords at least once a month for more security.

Use Only One Credit Card

You are at greater risk of having your credit card information stolen if you frequently shop online. Don’t use more than one credit card when shopping online, this will keep your PII safer and less likely to be stolen.

Be Mindful

Whether you are browsing the web, checking your email, or checking your social media accounts, always keep your guard up. Do not click on suspicious links or attachments, and ignore pop-ups because these are all likely to contain malware.

PII: Steps to Take If You Think You Were Hacked

Despite all your precautions for protecting your personal identifiable information, you may still feel that someone has compromised your data. There are a few critical things that you need to take care of right away. Instead of going into a full-blown panic, we strongly recommend that you follow our FREE 10-step guide on what to do if you think you have been hacked. You might feel helpless at first, but by following this guide, you will get on the road to recovery much faster and have a good chance of recovering your data and regaining control of your network. To learn more about protecting your personally identifiable information and keeping your network safe, you can check out the many useful resources we have or give us a call!

What is Personal Identifiable Information?

glitchbusters on February 14, 2023

Personal identifiable information, or PII is a term that is frequently mentioned these days concerning data breaches. It means any information that can find the person to whom the information is connected. With that being said, PII is considered to be confidential and must be treated as such. This information is why companies invest in cutting-edge data protection solutions to keep these details secure. PII is also the target of hackers when they break through a company’s database or network. With access to this private information, they can carry out their malicious activities, such as identity theft, more easily.

What Information Is Considered “PII”?

NIST lists an individual’s name, biometrics, and social security number as their primary personal identifiable information in the US. The NIST list also includes home address, email, passport number, driver’s license, vehicle plate number, date of birth, and more. These are also known as pseudo-identifiers or quasi-identifiers. A person cannot be identified from some of this data, such as the birthdate, because millions of people share the same date. But when put together with other information on the list, they make it clear who the person is. Individually, pseudo-identifiers are not considered PII in the US but they are so in Europe and a few other countries.

Ways to Protect Personal Identifiable Information

PII needs to be kept safe by both the organization that collects and stores it and the person who gave it to the organization and owns it. As such, in the event of a data breach, companies are not solely liable for any damage or loss that might occur. Despite this, it is still popular public opinion that the company must keep clients’ information safe and secure. So if you are a business owner, it would be in the best interest of everyone involved if you took the necessary steps to protect all the PII in your database.

You can easily do this by using a tried-and-tested Data Privacy Framework. Many are readily available, like the PCI DSS, the EU GDPR, and ISO 27000. We recommend a customized data protection framework that meets your data security needs and fits your company’s organizational structure..

Identifiable information: Creating Your Data Privacy Framework

Creating a data privacy system requires a dedicated IT team to build and manage it. Reputable managed services provider can create a solution to protect your data from nosy people. We can help you build a framework that fits your company and protects your sensitive data, from sales transactions to personal information. We will take a very close look at your company’s structure and design a system that will address all your specific needs and goals.

If you are ready to take the step to secure your data and be more protected from hackers, just let us know, and we will be there right away. In the meantime, if you think you have been hacked, here is our step-by-step guide to what you should do. Then call us so we can begin bolstering your defenses against cyberattacks.

Top 10 Data Breaches in 2022

glitchbusters on February 6, 2023

Cybersecurity tools and strategies have improved by a huge margin over the years. However, data breaches remain to be one of the biggest online threats. This means you can never let your guard down especially when you are operating online. In fact, even huge global companies with seemingly ironclad security systems can still be vulnerable to these attacks.

Many large companies have suffered massive data breaches this year, leaking confidential data, losing millions of dollars, and other damages. Here are the ten worst cases that have happened so far in 2022.

Crypto.com Theft

In January, hackers were able to find a way around Crypto.com’s 2-factor authentication, getting access to about $18 million in Bitcoin and $15 million in Ethereum.

Red Cross Data Breaches

It was also in January when online attackers breached the Red Cross database, specifically that of their Restoring Family Links Program. Information of individuals and families separated by war and other causes, as well as missing persons, were stolen. The Red Cross was able to stop the attacks by immediately taking their servers offline.

Ronin Crypto Theft

The Axie Infinity game became wildly popular early in 2022 and to accommodate more players, they loosened security protocols. This risky move allowed hackers to move in, who eventually managed to steal $625 million worth of cryptocurrency.

Microsoft Data Breaches

In March, the hacking group known as Lapsus$ managed to infiltrate the very tight defenses of Microsoft, putting several of the IT giant’s products at risk. Within two days, though, Microsoft was able to thwart the attack and reported that no client information had been taken.

Cash App Data Breach

A former employee who had beef with the payment company Cash App took to infiltrating their system in April. The hacker stole reports with names, portfolio values, and brokerage account numbers from over 8 million clients.

Student Loan Data Breaches

Nelnet Servicing, a student loan service provider, suffered a data breach in June that led to the exposure of confidential information of more than 2.5 million accounts, including names, contact details, and social security numbers. It was about a month before the breach was discovered.

Twitter Data Breach

In July 2022, a hacker sold data from over 5.4 million Twitter accounts on a hacking forum. The hacker was asking for $30,000 in exchange for the stolen data.

Medibank Data Breach

In October, a malicious party stole data for 9.7 million past and current customers of the Australian insurance and healthcare company Medibank. The company refused to meet the hacker’s demands, who eventually released the files online in separate batches.

Credit Card Information Leak

Also in October, details of over 1.2 million credit card accounts were posted for free on the BidenCash carding marketplace, where anyone on the dark web can use them to make online purchases. These are all active cards that have an expiry date between 2023 and 2026.

Shein Data Breaches

A third party stole 39 million Shein customers’ payment information and sold it on a hackers’ forum. Shein was fined $1.9 million for failing to disclose the 2018 data breach, which was discovered in October.

What to Do If You Think You Have Been Hacked

As you can see, these are all multimillion-dollar companies, and they can even be vulnerable to online attacks that result in data breaches. This only shows that anyone can be a victim. So if you think you are totally safe with the defenses that you have now, you might want to think again. There is no leeway when it comes to online attacks. You need to constantly reevaluate your cybersecurity strategies and keep them updated so they stay relevant to the changing times.

But in the event that you think you may have been hacked, you can follow our step-by-step guide on what to do in order to recover your data and restore your network security. If you need further assistance in reinforcing your security strategies, just call us and we will be on it right away.

Where Does Social Engineering Scams Come from?

glitchbusters on January 9, 2023

Social engineering scams are so much more rampant these days than ever before. There will certainly be suspicious-looking items in your inbox when you check your emails, which are most likely phishing emails. Many people now know to avoid clicking these malicious emails, which is a good thing. But still, their vast amount makes you wonder, where do social engineering scams come from anyway? The very simple answer to that is social media.

How Social Media Is Used for Social Engineering scams

According to the latest count, there are more than 4.74 billion social media users today. For hackers, each of these users is a potential target. Hackers are using social media to entice unsuspecting users into their traps because there is such a large online population. Specifically, they create fake accounts that are used in either of the following four methods.

Manipulating Public Opinion

People can be very impressionable, especially regarding things they see on social media. Social engineers take advantage of this vulnerability to sway the public’s view on certain things, like politics. Political parties routinely create millions of fake accounts to spread information that could sway voters during elections. Online, posts from phony accounts can spread quickly and have a significant impact on voters for very little money. This is what you call Social Engineering scams.

False Advertising

It is very common to see posts on social media where you can supposedly win a prize if you like or share their page. Or how about those pages that are apparently on the verge of closing down and need to dispose of their inventory quickly, where you can get a chance to get one of their products by simply sharing their page. These are nothing but social engineering scams called false advertising.

After Steve Jobs’ death, a viral post claimed Apple was honoring him by giving away iPhones and iPads.. Millions of people from around the world clicked on the malicious link, thinking they were just entering a raffle. What happened instead was that their devices got infected with a nasty virus.

Minimally Invested Profiles or MIPs

Minimally invested profiles are created en masse and are usually bare profiles, usually with seductive profile photos that are meant to get people interested enough to add them as a contact, typically on Facebook. Once the connection has been established, the hacker will then use this fake MIP to send malware through messenger or post malicious links on your wall. That is when they start the social engineering scams.

Fully Invested Profiles or FIPs

The intended purpose of fully invested profiles is pretty much the same as that of the MIPs, which is to get people to click on certain links. But an FIP involves more effort as it is made to look authentic to the eyes of the target victim. It could imitate the account of real contact, and they might try to add you saying that they created a new account because they were hacked, or they forgot the password, and so on.

You can actually spot these fake profiles easily by practicing due diligence. Check out every account before accepting friend requests. If the account is relatively new and is suspiciously lacking in friends or content, then that is a red flag right there.

Protect Yourself From Social Engineering Scams

Social media may be part of our daily lives, but that doesn’t mean you can use it carelessly. Never be caught unaware when you are online, especially when you are using social media. This goes for both your personal and business accounts. If you use social media for business, it’s best to train all your employees in online attack prevention.

We have prepared a 10-question quiz that you can answer just to see how prepared you are to face social engineering scams or attacks. If you feel there is room for improvement, give us a call and we can step in anytime to boost your defence and increase your protection against online threats.

What Is Social Engineering and How Can It Affect Your Business?

glitchbusters on January 3, 2023

Terms like phishing and malware have become very common terms these days because of their widespread use online. Did you know that these activities are but a small part of a much bigger operation known as social engineering?

Definition of Social Engineering

The term might be new but the practice has been going on for centuries. It’s the infiltration of something secure, intending to acquire information or secure access through cunning means. With the use of modern technology, social engineering is now possible with the victims not even knowing. If you are caught unprepared, as a result, this could potentially lead to the downfall of your business.

External Threats in Social Engineering

Businesses these days rely heavily on technology across all operations and as a result, it makes our life easier. This gives social engineers vast opportunities to trick people into providing all sorts of information, such as the following.

Phishing

Phishing is by far the most prevalent form of social engineering attack. It is a very straightforward kind of trickery, and that simplicity is also the reason why it is so effective. Through an authentic-looking email, the hacker would take victims to websites that look real and ask them to log in, which many people would do without a second glance. Just like that, you would just as well be giving the hackers the keys to your network.

Spear Phishing

This kind of social engineering attack is a highly targeted version of phishing. It is directed at specific victims and involves a great deal of preparation, making use of contacts and references very familiar to the targeted victim, making the scam almost imperceptible.

Baiting

Just as the term suggests, this strategy is all about enticing the victim to fall for the bait. There are many approaches to this, like telling them they won something then asking to click on a link to claim the prize, or letting them know that their computer has been infected and again, getting them to click on a link that will supposedly fix the problem.

Internal Threats in Social Engineering

Once a hacker is in the system, there are countless ways that they can steal information or wreak havoc on your business. So getting their foot in the door is of the utmost priority for many of these devious social engineers.

Doing this physically is not as difficult as it might seem. One of the commonly used methods is tailgating or entering the premises on the pretense that they are an authorized entity. Many hackers also take advantage of what they can glean from public information, which is surprisingly a lot, especially if they have the patience to do a regular observation of the target area, or are willing to go dumpster diving.

How to Keep Your Business Safe from Social Engineering Threats

It’s quite scary to think that many use social engineering tactics today, but with awareness and the presence of mind, you can easily avoid becoming a victim. Simple practices like refraining from opening suspicious-looking emails and attachments would be very helpful. It is also advisable to implement multifactor authentication in all your systems and to keep your antivirus software updated.

In conclusion, as a business owner, it would be in your best interest to have all employees undergo training that will equip them with the tools and skills needed to circumvent any social engineering attack. You can find out just how much your staff knows about social engineering and other online threats by having them take this free cybersecurity quiz.

We can help bolster your company’s defenses against online threats of all kinds. From training your employees to updating your network, we can cover for you. Just let us know when you are ready and we will be happy to be of service!