Small Business Archives - Glitchbusters

10 Reasons Why Businesses Need a Digital Estate Plan

JC Collier on August 30, 2023

In the last two weeks, we have talked about digital estate plans and why it is crucial for businesses today to have one. Since most business data is now stored digitally, it makes sense to protect these digital assets in the event the business owner passes away.

If you still don’t have one and are still on the fence about whether creating one is worth your time and effort, we have listed 10 excellent reasons to encourage you to get started soon.

1. Protection of Digital Assets with a Digital Estate Plan

This step is the primary purpose of planning—it ensures that your business and all its digital assets are adequately protected after the owner dies, especially if they are the only ones with access to the business accounts and other online information. Instead of being lost in cyberspace, they will pass the digital assets on to the owner’s chosen successor.

2. Business Continuity with a Digital Estate Plan

The death of the owner doesn’t mean the end of the business. With a well-prepared digital estate plan, you can show your long-term goals for your business and assign individuals to carry on these goals. Hence, your business can continue to prosper years after you are gone.

3. Better Control of the Business

Sometimes a business may carry on after the owner’s passage, but in a direction that differs from what the owner had originally intended. You can prevent this so your business follows your intended path by specifying how you want your digital assets managed in the digital estate plan.

4. Legal Compliance

The law requires businesses to follow specific regulations regarding data protection and privacy. Compliance with these legal requirements is one of the high-priority items in a digital estate planning checklist. When creating your plan, check for local regulations that might apply to your business.

5. Intellectual Property Protection

Most businesses own several digital assets that are intellectual property. These include company logos, brand names, trademarks, and patents. Digital estate planning ensures the protection of all these intellectual properties by enabling the business owner to decide on the manner of their eventual management or distribution.

6. Identity Theft Prevention through Digital Estate Plan

When a business owner dies, the company’s digital assets might become susceptible to data breaches or identity theft unless there is a proper delegation of management roles, which a digital estate plan can help ensure.

7. Dispute Prevention

Just like in a regular will, those left out sometimes fight over the inheritance. The same can happen in a business when the owner passes. As a business owner, you can prevent these kinds of disputes by creating a digital estate plan that shows the roles you want your business partners, stakeholders, and family members to play in the business after you have gone.

8. Tax Liability Reduction

Turning over the ownership of a business can come with hefty taxes, but a plan can significantly help reduce these taxes.

9. Legacy Preservation

Even if you completely trust your successor to do well in your business, it is still something else to preserve your legacy after your death. A plan lets you specify the direction you want to go with your business and gives your successor a guide on managing the business how you would have wanted them to.

10. Smooth and Seamless Transition

With everything laid out in the plan, transferring ownership can go on without hiccups. There will be no wasting of time, money, and other resources. All that has to happen is the execution of the estate plan.

Create Your Digital Estate Plan with Our Help Today

There they are – 10 compelling reasons to prepare a digital estate plan for your business. If you are ready to take the next step, we are always here to assist in any way we can.

For more information, download our free Digital Estate Planning Checklist and Password Cheat Sheet right here. Contact us if you have questions! We will help you ensure that your business stays protected, now and after your passing.

Protecting Your Business in Case of Death

JC Collier on August 23, 2023

It would be a shame and an unfortunate waste if a business cannot continue operating after the owner’s death. Fortunately, we have ways to circumvent this, beginning with a highly efficient thing called digital estate planning. When protecting your business, this is an effective way to prepare before death.

There are a few scenarios where the business can continue past the owner’s death. For example, we have sole proprietorships and traditional partnerships, where the dissolution automatically happens when the owner dies. But for many other cases, digital estate planning plays a role in ensuring the business will continue running under new management in the coming years.

Why Protecting Your Business & Digital Estate Planning Is Important

The main reason digital estate planning is now a critical element for businesses is that most business transactions and operations are processed digitally. Correspondence, marketing, and sales all happen online. This means that the wealth of a typical business’s assets is now digital. That is why protecting your business digitally is now also crucial.

Now, if the owner dies, and he is the only one with access to these digital assets, the people left in the office will have a huge problem. How can the successors of the business continue running the business when they can’t even log into the accounts in the first place?

As the business owner, when protecting your business it is your job to create a digital estate plan so that in case anything happens to you, or even if you are just temporarily incapacitated or unable to run the business for whatever reason, the person who is going to take your place would have all the data to gain access and to run the business.

How to Create a Digital Estate Plan

It might sound difficult, but creating a digital estate plan is straightforward when protecting your business. It is like making a will but for the digital assets of your business. You will begin by taking an inventory of all your digital assets. Make a list and make sure that everything is included. Anything that is in digital form should be on the list and must be planned for accordingly. This includes documents, databases, images, videos, login information for accounts relevant to the business, and so on.

After completing your list, think carefully about what you want to happen to them. In your digital estate plan, name the person you wish to entrust with each asset. Explicitly state what you want them to do to it, how you want the assets managed, and so on. Each appointee should receive a copy of all the login names and passwords needed to fulfill their responsibility.

Importance of Password Management in Protecting Your Business

This brings us to the crucial aspect of password management in digital estate planning. Turning over a list of passwords to your would-be successor is not enough when protecting your business. You must guarantee these passwords are current. Giving them a list of defunct login information is as good as giving them nothing.

The easiest way to ensure this is to use a password manager: a software application that securely keeps all your login names, passwords, and other sensitive information. Each time you change a password, which should be periodically, update the records accordingly.

Be Ready with a Well-Organized Digital Estate Plan

Having a business, you can pass on to your loved ones is a huge accomplishment. But it is just as important that you should be able to pass it on with no hitches. That is why as early as now, you should already start protecting your business and prepare a digital estate plan that will enable your loved ones to take over just as you wanted, after your death.

To help you make some of these business decisions, we’ve created two helpful downloadable infographics: A Digital Estate Planning Checklist and a Password Cheat Sheet. Pass these two resources around the office so everyone is up to speed on these important topics.

Call us any time you are ready to take the next step!

A Step-by-Step Guide to an Effective Digital Estate Planning

JC Collier on August 16, 2023

In our previous blog, we began talking about the digital assets of a business—what they are, why they are vital to the business, and how to protect them. We have also mentioned how important it is to protect them even after you, the business owner, have passed away, through effective digital estate planning.

A digital estate plan will give authorized people access to business accounts, and all other restricted aspects of the business when you are no longer around or have become incapacitated. But how does one create an effective digital estate plan? It’s not something that you do every day. What are the things to include? How can you guarantee that the business you have worked so hard to build can go on properly? Here are the important steps that you need to take.

Take an Inventory of All Your Digital Assets

First, you need to create a list of all the digital assets of your business, which might encompass a wider range than you think. These are all the digital files that have value for your business, from photos and videos of your products to transaction records and everything in between. It also includes all accounts you maintain for your business. Taking inventory of your assets is an effective digital estate plan.

Decide How to Manage Your Digital Assets

For each item you have listed, you must specify how to proceed with it after you pass. Who will have access? What should be done with them? How do you want them managed? It is important to be clear and concise in leaving these instructions because they will be followed when you are no longer around to make clarifications.

In selecting your designated backup person, the one who will have control over the digital assets of your business when you cannot do so, pick one who is both capable and trustworthy. In addition, they should also be well-versed in the operations of your business.

Keep an Updated List of Passwords for an Effective Digital Estate Planning

Practically everything now is online and requires a login name and password. It is crucial to keep all of this login information in a place that is not only completely safe but also accessible to authorized entities when the time comes.

A great way to store your passwords as an effective digital estate plan is by using a password manager. Here, you can safely store any online credentials. It also conveniently allows any authorized entity to access the login information. With a password manager, you can also easily update the saved passwords whenever you change them.

Strengthen Your Digital Security

When a business owner passes away, there will be quite a few entities with a vested interest in the business. This people will try to get their hands on it. They might think that since the owner has died, no one would watch the gates, and getting in would be easier. This would not be true if you increased your data security as early as now.

Multi-factor authentication is one of the most popular methods people are using today as a login procedure. This is because it can add a robust layer of security to any account. Besides traditional passwords, you should also activate the use of one-time passcodes. This is to ensure that only authorized individuals will gain access to your digital assets.

Final Thoughts for an Effective Digital Estate Planning

Preparing in the event of death is no different with a company’s digital estate. To help you prepare for the inevitable, we have created a Digital Estate Planning Checklist and Password Cheat Sheet that you can download for free.

This guide contains a lot of useful information that you would need to organize a complete digital estate plan. This is one of many things you can do to protect your digital assets. If you have questions or need further assistance, our team is just a call away!

Protecting Your Business through Digital Estate Planning

JC Collier on August 9, 2023

Keeping your business protected is very important. But you should ask yourself if you have all areas covered. Security cameras and restricted entry areas are vital for protecting the physical location. To protect employees, implement all their necessary rights and privileges, and so on. All this is important, but one thing to prioritize as a business owner is protecting your digital assets through digital estate planning.

What Are Digital Assets?

Digital assets comprise everything in your business that is, well, digital. These include data, software, applications, and intellectual property. If you are like most businesses today, your daily operations rely heavily on these digital assets. It makes sense that you safeguard them to the best of your ability with digital estate planning.

Effective Strategies for Protecting Digital Assets Using Digital Estate Planning

Cybercriminals are now very creative in launching their attacks, so business owners must be extra vigilant and meticulous in protecting digital assets. Here are some of the most effective strategies for digital estate planning that you can use.

Strong Passwords

It is surprising how many businesses today still use passwords that are so easy to crack. Hackers might have advanced strategies for infiltrating your system, but you can make their job much more difficult by using unique, complex, and strong passwords. Also, be sure to change passwords periodically to minimize the risk of a data breach. This is common practice for digital estate planning.

Access Controls

One of the easiest but most effective ways to protect your digital assets is to restrict access to them. This step will drastically reduce the risk of data falling into the wrong hands, and should there be a leak, it will be easier to trace where it originated.

Digital Estate Planning – Data Encryption

No matter how confident you are in your data security measures, you should never underestimate the capabilities of cybercriminals. In case they steal your data, high-level encryption will protect it from being exposed or used for illicit purposes. That is why a part of digital estate planning is always encrypting your data.

Biometrics

Biometrics is now a popular alternative to conventional sign-in methods. Not only is this more convenient for the users, but it also offers more security. Using fingerprints or facial recognition ensures that no one other than the allowed individual can log in. Also, people would no longer need to remember passwords or write them down, which only adds to the vulnerability of the old method.

Backup and Recovery

If anything happens, you should have a reliable data backup and recovery plan, which is essential for protecting digital assets. You must save and store backups regularly in multiple secure and protected locations.

Employee Training

Your employees can be valuable in protecting digital assets, but ironically, they are also usually the weakest link. With regular employee training, however, you can turn them into a robust first line of defense and circumvent most security threats.

Security Software

There is a wide range of software created for protecting digital assets, firewalls, threat detection applications, antivirus software, and so on. If you are unsure of which software to get, you can always enlist the help of an MSP who will recommend the best security solutions to match your needs.

Importance of Digital Estate Planning

An element of protecting digital assets is that many companies do not even think of digital estate planning. It is simply preparing your digital assets. This is so that an authorized person gains access to everything in the event of your death.

This might sound morbid, but it does not differ from other forms of estate planning. It also makes it easier for your business partners, beneficiaries, or heirs to continue the business when you are gone. As this could still be a new concept for some business owners, we have prepared a Digital Estate Planning Checklist and Password Cheat Sheet, both of which you can download for free.

In this, we delve into the advantages of having a digital estate plan, how to go about it, and why password management is a very important part of it. Our team is also ready to help you create a comprehensive digital estate plan, which is crucial for protecting your digital assets, even long after you are gone.

How To Know If You Have a Solid BDR Plan?

JC Collier on June 22, 2023

Data backup and disaster recovery are two of the most critical services businesses expect from an IT provider. It is especially crucial when malware attacks are so frequent that your business can easily crumble if caught without adequate preparation. That is why you will need to have a solid BDR plan.

If you have an IT provider, there’s a good chance they’ve already set up a BDR plan for your business. The question is, how do you know if this plan is any good? Will it protect you in the event of a nasty cyberattack? Will it help you get your business back on its feet after suffering the effects of a natural disaster? Is the protection it gives your business worth the money you are paying for it?

Crucial Elements of a Solid BDR Plan

Many business owners are not tech experts; therefore, they hire IT providers to manage their technology needs. But even without professional expertise, you can tell how solid your BDR plan is by checking if it satisfies the following areas.

Proactive Measures for Disaster Recovery

There are many causes of disasters, and a sound and solid BDR plan should have proactive measures for each possibility. From natural disasters to system failures caused by human error and everything in between, your BDR strategy should have it all covered.

Priority for Critical Business Functions

Each business is unique and has its own set of critical functions. That means there is no single solid BDR plan that works for everyone. You know that your IT provider has given you the best solution if they have taken the time to understand your business and have identified the crucial elements that need the highest level of protection.

Emergency Response Procedures for a Solid BDR Plan

During an emergency, it is critical to have a timely response, as this would be very helpful in mitigating risks and preventing further damage. A solid BDR plan should incorporate an emergency response protocol that includes IT support for keeping the company’s data and network as safe as possible.

Secure and Reliable Data Backup

The point of a data backup system is to have a secure copy of all your business data that you can use for recovery in case of a disaster. A solid BDR plan would backup data in cloud storage, which offers a high level of security and is in a separate location from your business.

Routine Testing and Reviews for a Solid BDR Plan

Even the most solid BDR plan can eventually become outdated, especially with the rate at which technology changes. Also, as your business grows, the risks might also change. Therefore, a reputable IT provider always does routine testing to check the integrity of your systems and makes adjustments to ensure that it keeps up with all the changes.

Evaluating Your Current BDR Strategy

Look at the BDR solution your IT provider has set up for you and see if it meets all the above requirements. If it does, then you should be in good shape. But if anything seems off or not up to par, it’s time to consider upgrading to a better BDR plan.

At our company, we have been keeping businesses prepared for worst-case scenarios for years. We specifically design BDR solutions to meet each client’s needs. You should include a solid BDR strategy in the list of your small business needs. You can familiarize yourself with the many benefits of a BDR plan by downloading our FREE Infographic.

If you want to experience peace of mind for your business, call us today, and we will set you up for a free consultation.

The Role of Current Technology in Business Growth and Expansion

JC Collier on May 25, 2023

Business growth and expansion entail a lot of work in all the different areas—logistics, finance, research, and technology. Technology plays a key role because practically all aspects of business rely on it.

In our last few blogs, we have been talking about some benefits that small business owners can get out of integrating the right technology into their business, especially during expansion, downsizing, or switching from a remote work setup to a hybrid work environment.

Attracting and Retaining Talent for Business Growth and Expansion

For any SMB, attracting and keeping enterprise talent is quite an achievement. But, of course, it is rarely easy to do because most competent professionals prefer to work with global companies that offer better perks and higher pay.

Using technology, you can not only pique the interest of top candidates for your open positions, but you can also convince them to stay for your business growth and expansion.

These strategies, as described in our blog on Week 1 called “How Small Businesses Attract Large Enterprise Talent”, can range from simply making the hiring process pleasant or partnering with local community groups to something more proactive like offering a hybrid work environment that is much more attractive to potential new employees.

Installing Self-Help Kiosks

In week 2, we covered one of the most popular technology trends for business growth and expansion. Our blog post entitled, “Self-Help Kiosk vs. Human—What Are the Pros and Cons?” he self-help kiosk has been appearing in a growing range of industries. We can find them in fast-food restaurants, bus terminals, banks, and more.

We also covered how these kiosks can help business growth and expansion. especially as remote workers switch to working in person or in a hybrid way. Some benefits we covered were contactless transactions, higher profits, faster service, and better connections. We also discussed the special significance of self-help kiosks in a hybrid workplace, where companies make do with a much lower employee population in the office.

Better Customer Service

Technology and customer service are two things people would not automatically relate to each other. But as you will quickly realize after reading our week 3 blog, “For Better or For Worse: How Your IT Company Affects Your Customers”, IT and customer service are closely connected.

Ensuring that the quality of your customer service is up to par is vital regardless of the work setup you have in the office. Whether your employees work from home, in the office, or a combination of both, be sure they always give great customer service. This can help improve your business growth and expansion.

With the help of a reliable IT provider, this should not be a problem. For example, we offer IT services that give your clients a better experience. Some services that we would be happy to provide for you are multichannel communications, live chats or chatbots, exemplary CRM software, personalized offer recommendations, self-service portals, advanced POS systems, and a trusty remote-to-hybrid system.

Choosing the Right MSP for Business Growth and Expansion

As you can see, technology is vital in many aspects of business growth and expansion. This step means one thing: you need to choose the right IT provider because they can make or break your business!

Fortunately, you don’t have to look too hard. We have the experience, expertise, and passion to provide you with the best IT service you require. We are very good at what we do but don’t take our word for it. Call us today, and we will show you what we can do to help take your business growth and expansion to the next level of success!

For Better or For Worse: How Your IT Company Affects Your Customers

JC Collier on May 17, 2023

How Your IT Company Affects Customers is very important to keep your business operations in good hands. Most processes today rely on technology, so you need a provider to keep up with the times and ensure everything goes smoothly.

But do you realize how your choice of IT company also affects your customers? The level of customer satisfaction might be one of the most revealing gauges of how efficient your IT company is.

How Your IT Company Helps Affect Your Delivery of Better Service to Customers

Although your IT provider does not have direct contact with your customers, the tasks they take on influence the quality of service you can provide to your clients. Here are some examples of how your IT company can enable you to deliver better customer service.

Multichannel Communications

Accessibility and convenience are vital factors for better customer service. When a customer wants to get in touch with you for any reason, they should be able to do so through multiple options. Make sure your IT provider offers many communication channels, including email, live chat, text, social media, and SMS.

How Your IT Company’s 24/7 Customer Response Affects Customers

When customers reach out to you, they expect timely responses. Of course, it wouldn’t be too practical to have someone come in to answer calls in the wee hours of the morning. You can use chatbots to handle customer concerns outside of regular business hours.

Customer Relationship Management Software

Employing a CRM or customer relationship management software gives your customers a much more pleasant experience. Why? Because with it, you don’t have to keep asking them to repeat the same information every time they get re-routed to a different agent, which can be extremely frustrating.

Faster and More Efficient Transactions

Customers dislike waiting in long lines at the grocery checkout, when ordering fast food, and so on. There are many solutions that an IT company can provide for all these situations, like better POS systems, automated order-taking, self-service portals, and many more. Incorporating these features into your business will lead to much better customer service.

How Your IT Company Personalized Recommendations Affect Customers

Advertising emails or marketing offers sent to potential customers at random can be very annoying. Most of the time, they will just get ignored or deleted. With the help of an IT company, you can easily tailor recommendations to your target market’s specific needs and wants. This increases the chances of them taking notice and taking you up on your offer.

Backup and Disaster Recovery (BDR)

The risk of online attacks is very prevalent these days. In addition, there is also the danger of other disasters that can lead to system failures and data loss. Such events can compromise the safety of customers when their data is exposed.

To keep this from happening, you should have a proper backup and disaster recovery plan in place, courtesy of your IT provider. With a reliable BDR, your customer’s data is protected. This will give them peace of mind, and they will have no qualms about putting their business in your hands.

Find the Right IT Company that can affect Better Service to Customers

Your IT provider can provide a variety of services for various aspects of your business. But in the end, all of it has something to contribute toward better customer service. So if you want to draw more customers and give them the most pleasant experience, you must establish a long-term partnership with a reliable IT company.

Here at our company, we have mastered optimizing business processes so that they lead to the best customer service possible. We can assist you with anything from communication and sales transactions to transitions to a Hybrid workplace. By calling us, you can give your customers the most pleasant experience, and your business can enjoy continued growth and success.

Self-Help Kiosks vs. Human—The Pros and Cons

JC Collier on May 9, 2023

Self-help kiosks are becoming more commonplace by the day. There used to be a time when a business would consider it extremely high-tech if they had touchscreen monitors installed. But today, you can find these kiosks in many establishments.

A self-help kiosk is an interactive screen that gives information or provides a service with a simple touch. They are extremely versatile and used in a wide range of applications. They are popular in fast-food chains, bus stations, and banks.

What Are the Pros of Self-help Kiosks?

There are plenty of benefits to self-help kiosks, which is why companies are all eager to get them for their store or office. Here are the top three that come to mind.

Contactless Transactions

This benefit is the biggest reason for the rise in popularity of the self-help kiosk. During the COVID pandemic, direct contact between people was avoided as much as possible. Kiosks allowed businesses to continue despite the restrictions.

Increased Profits

Kiosks can give you huge savings on a lot of resources, especially on manual labor. Much of the work is easily automated, which reduces operation costs for our business. You can also give your employees’ new jobs, which is a great way to make them more efficient and productive.

Faster Service

Your business will serve more customers because of the faster transactions and the shorter line. This would also ultimately translate to a much more pleasant customer experience.

Adaptability and Connectivity

You can adapt kiosks to perform multiple functions. For example, you can add a way to pay to your self-ordering kiosk so your customers can buy right away. You can also connect your kiosk to a cloud-based CMS that lets you display any content on your kiosk screens.

What Are the Cons of Self-Help Kiosks?

Just like any piece of technology, there are also some concerns you can encounter with a self-help kiosk.

Customer Frustration

Even in this digital age, many customers will not be comfortable using kiosks. Some might find it difficult to navigate the channels, while some will be hesitant to touch the screen altogether for fear of making a mistake.

Maintenance Downtime

When your system shuts down for whatever reason, maybe a power failure or an error, the kiosk will shut down with it. Also, there will be the need for repairs and maintenance. During these times, your kiosk will be temporarily out of commission, and business will be at a standstill.

Significance of Self-Help Kiosks in the Hybrid Workplace

A hybrid workplace is a convenient blend of remote work and in-house operations. The exact setup depends on the company. There might be days when employees work remotely, and days when they must physically be in the office.

No matter what the specific schedule, a hybrid work environment means fewer employees working in the office or the commercial establishment compared to a 100% in-house setup. This brings up the significance of the self-help kiosk. These machines can provide information or perform transactions for employees, clients, or visitors without human interaction. A business can go on as usual despite the reduced staff.

Setting Up Self-Help Kiosks for Your Business

It is possible to install your own kiosks, but the process can be complex. In most cases, it is advisable to seek the help of a managed service provider with relevant expertise. Here at our company, we can set up your kiosks and integrate them seamlessly into your system. We have already helped dozens of clients set up kiosks as part of the transition to a hybrid workplace.

To learn more about kiosks and how they can benefit your company, just call us. We can schedule a consultation where we can discuss the best kiosk solutions for your business.

How Small Businesses Attract Large Enterprise Talent

JC Collier on May 2, 2023

It is a goal for all companies, big or small, to attract and keep large enterprise talent that is suitable for the different areas of the business. After all, the more competent your workforce is, the more chances you have of successfully growing your business. But attracting talent is not always easy, especially for the SMB sector.

The Challenge of Attracting Large Enterprise Talent to SMBs

For large, multinational corporations, there is no problem because everyone is eager to work for them. These companies usually offer attractive benefits. We are not just talking about monetary compensation. There are also many other perks, like a prime office location, free training, travel opportunities, and many more.

For the SMB sector, it can be a big challenge to attract and keep large enterprise talent. The main reason for this is the limited funds. As a small or midsize business owner, what can you do to pique the interest of enterprise talent and get them to work for you? It will please you to know that there is a lot that you can do.

Effective Ways of Attracting and Retaining Large Enterprise Talent

While you might not have the prestige of working for a multinational company, you can build a highly competent workforce through other means. Here are some ways to help attract large enterprise talent.

Partnership with Local Institutions

One of the most effective ways to attract large enterprise talent is to partner with local institutions, particularly schools or community projects. You can launch a mentoring program or an internship and invite top students from the local college to sign up. Fresh minds have much to offer and can be a precious addition to your company.

Make the Hiring Process a Wonderful Experience

If you hope to lure and attract large enterprise talent into signing with your company, you must give them a wonderful experience throughout the hiring process. From the interview to onboarding, you need to make them feel valued. This increases the odds that they will want to work with you and stay with your company for a long time.

Maintain Communication with Qualified Candidates

A lot of the candidates that show up might be qualified, and you can only hire so many. In that case, keep in touch with the ones you did not hire. Let everyone know you are expanding and there might be open positions available soon. By doing so, you are essentially creating a filtered talent pool that would be precious for future hiring.

Offer a Hybrid Work Environment

One of the silver linings of the COVID pandemic is that most employees got to experience the many perks of a remote work setup. Because of this, it is now a smart move to offer a hybrid work environment, which is a mix of both remote and in-office work. Candidates will find this highly attractive because of the flexibility and improved work-life balance.

How a Managed Service Provider Can Help Attract Large Enterprise Talent

As you can see, there are plenty of things that you can do to attract and keep large enterprise talent. Some of these things need more preparation, and others might require the help of a professional. Switching to a hybrid workforce, for instance, might cause changes in your network and data infrastructure. No worries because a reliable managed services provider can take care of all that for you.

Here at our company, we have specialists that can help make the acquisition of top talent for your business a much easier task. We can set you up so well that the best candidates will soon swarm to you like bees to honey. Call us and we can talk more about how we can help you build the workforce of your dreams.

The Role of Technology in Businesses in 2023

JC Collier on April 25, 2023

Technology has always played a key role in businesses across different industries in 2023. But recently, this role has grown even more because IT is used more and more in businesses around the world. To draw more customers and stay ahead of the competition, you should understand all the changes and use them to your advantage.

Technology Trends in Businesses to Look Out for in 2023

Many trends in technology are useful in growing businesses in 2023, as discussed in our first blog this month, 8 Ways Technology Will Grow Your Business in 2023. You don’t need to use all of them – just take your pick depending on your industry and the nature of your business. There are some kinds of technology, however, that can add value to just about every industry, like the following:

Artificial Intelligence

Commonly used today for online shopping, digital assistants, and fraud prevention, AI can make your operations faster and more efficient while freeing up a lot of time and other resources for your business.

Cloud Computing

Cloud-based solutions virtually take away the boundaries to how you operate your business. It gives you access to software, infrastructure, and other resources you could only dream of before.

Automation

So many processes that used to be done manually are now automated through technology in businesses, especially in 2023. This transition speeds up operations, reduces the risk of human error, and makes for a much better customer experience.

Internet of Things

Now that software, sensors, and other things can connect almost everything, we are living in the age of connectivity. The IoT provides many ways for businesses to save time and increase efficiency, but it also opens up new security risks, so we must exercise due caution.

Vendor Management Technology in Businesses in 2023

Working with vendors is a more complicated task than many assume. To reduce risks, you need to keep costs low and get the most out of your vendors. With the aid of a good VMS, all this is possible without breaking a sweat.

The Importance of Cybersecurity Technology in Businesses in 2023

As technology in businesses advances in 2023, so does the risk of online threats. For this reason, it is more important than ever to protect your business with a dependable cybersecurity solution.

As we talked about in our blog post on week 2, Top 8 Technology Trends and How They Impact Cybersecurity, each current technology trend has its own impact on cybersecurity. Some are good, and some are not so good. You can read more about it by checking out our blog here.

Perks of Working with a Managed Service Provider

Changing your IT provider — Tired Caucasian bearded 40s middle-aged businessman employee man typing laptop feels failure upset with loss of information online error stressed looking at the computer screen suffering from headache pressure. High-quality photo

Staying updated on all the changes in technology in businesses can be tiresome in 2023. Typically, business owners would not have the time to do it themselves. But there is a way to enjoy the benefits of technology for your business—by partnering with a managed services provider.

If you currently already have an IT provider but are not always happy about the service you are getting, it might be time to make a change. Changing your MSP is a bold move that must not be taken lightly. In our week 3 blog entitled When Is It Time to Change Your IT Provider? we list some signs that tell you to find a new provider.

A reliable MSP can give you all that IT offers and make it work for your business, just like we do at Our Company. We can provide everything from simple IT consultation to business automation, vendor management, cybersecurity, and anything technology-related that can help grow your business.

One of our areas of expertise is vendor management. This is quite an underrated aspect of business that needs more attention as it deals with crucial business expenses that impact growth. Click here for more about our vendor management services and how they can benefit your business.